5 Ted Lasso Lessons To Use To Create A Healthier Work Culture

The Apple TV+ show, Ted Lasso, will forever hold a most special place in my heart.

I first started watching thanks to the encouragement of my mother. At the time, she was enduring treatment for stage IV non-smokers lung cancer during a global pandemic… so basically, she was trapped at home feeling like garbage and was a prime candidate for both entertainment and some cheer. 😊

She and my brother swiftly ripped through the first season, and every time I would travel to the home I grew up in in Connecticut to take care of and visit her, she’d rewatch episodes she had seen at least twice already so that I could catch up.

Before the second season dropped, our entire family counted down to it with incredible anticipation. When we found out they were only going to release one new episode per week, we were frustrated with the news at first (who doesn’t love to binge their favorite show?!).

It ended up being the most precious gift for us all.

Each week we faced medical complications, side effects, treatments, and often bad news. This show gave us something to look forward to – some light in the darkness that made up those days – and for that I will be eternally grateful.

It’s a great reminder of one of the many lessons the show imparts on its viewers – we all have much more power to create a positive change on the lives of each other than we realize.

Whew! Now that you know the depths of my love for this show, let’s get into some of the other lessons and how they can inspire us to create a healthier workplace.

Lesson 1: We don’t always have to change everything - sometimes listening can be just as impactful

When the legendary Roy Kent finally gives in and seeks out the “Diamond Dogs,” he’s surprised that they don’t offer advice and/or fix his problems. The conversation goes a little like this (after removing his signature expletives!):

Roy: Wait. So sometimes the Diamond Dogs is just chatting about stuff, and no one has to solve anything and nothing changes?

Ted: Sometimes. Yeah.

Roy: That's cool.

It all comes down to the power of connection and mindful listening. Sometimes, your employees and colleagues just want to be heard.

If you’re trying to make changes – big or small – in your organization to create a healthier culture, start from a place of being attuned to employee needs. This makes it much more likely that the changes will not only land well, but will also be impactful.

When it comes to 1-1 conversations, the question “How can I support you?” provides an avenue for this kind of discernment and getting to the root of what people want and need.

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Lesson 2: PLAY is powerful

In season 2, Isaac becomes Captain of the team and starts to lose his competitive edge. Roy tricks him into playing a nighttime pick-up football (soccer) match with young players, and there, Isaac remembers that having fun is why he started playing in the first place. When he taps into that innate joy, his performance elevates as well.

This demonstrates how playfulness and joy can impact many areas of our lives. My “The Power of Play” corporate wellness workshop covers how to infuse more joy and perspective into our lives. There is some interesting research on how play helps adults with resiliency, productivity, creativity, problem-solving and more.

When it comes to the workplace, there are two ways to explore integrating this concept:

  1. Can you create more moments for this amongst teams? Some companies try by having foosball tables and axe-throwing events, but referring back to Lesson 1 here, it’s good practice to see what fun means to your employees first

  2. Can you encourage this by creating more room for employees to do it on their own time? Especially if you’ve educated them on the power of play, perhaps creating a yearly “Friday Fun-day” where they have one full or ½ day off. This gift of time could demonstrate how serious a company is about facilitating more joy for their employees    

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Lesson 3: Mental health is physical health

That same season, Ted’s panic attacks are made public. He leans in and takes the opportunity to speak with the press about the importance of mental health and reducing the stigma around when people struggle.

This is another big lesson many organizations have learned over the last few years.

With rates of anxiety and depression rising 25% globally over the last 2 years, facilitating a culture where employees feel safe, supported, and able to access the resources they need to restore their mental health is critical.

What support tools does your organization have and how are those communicated to employees? In terms of prevention, what programming and tools are provided to employees to support their physical, mental, and emotional health, as we know they are all connected?

Lesson 4: We can’t control how others act, but we can control how we respond and model the behavior we’d like to see

This lesson is a core tenant in meditation and mindfulness practices, and it plays out on the Ted Lasso screen time and time again.

Ted appears, at times, impervious to the harsh words from AFC Richmond fans and the press. He repeatedly responds to criticism and negative energy with his trademark optimism and one-liners. 

If you’re in a workplace where you’re dealing with a difficult colleague/culture, one way to keep yourself grounded is to embody this mindset.

But what about applying this same notion to create a healthier workplace?

We know by now that company culture is contagious – which is great when it’s a healthy and positive one, and not so beneficial when it’s a culture of burnout and toxicity. Given this, we want to be mindful of what we’re “spreading” and how our behaviors contribute to these cultures.

For leaders, it is even more important, as tone trickles down. For example, let’s take this scenario:

Leaders encourage employees to take their vacation days and really disconnect (to reduce stress, prevent burnout, and aim for more work life harmony), BUT when they themselves are out of the office, they’re still attending meetings and responding to emails.

That mixed message has a powerful impact on an employees' ability to trust that it’s okay to truly disconnect.

If trying to create a healthier workplace, leadership needs to “walk the talk” and be offline, otherwise the status quo will remain. And while we can’t make an employee really disconnect when they’re on vacation, we can model that it’s not only acceptable but encouraged behavior… and that may make all the difference.

Lesson 5: No matter our job title, there is always more to learn and more ways to grow

In Season 1, Ted relied on “kit man” Nate (a colleague typically ignored by many, and in an organizational chart, a “lower-ranked” employee) for an important idea that impacted the whole team. Ted’s ability to not only be open to feedback and ideas from others, but also his active solicitation of it is a great example to follow.

A healthy workplace is one where we recognize that all people can add value, not just the highest ranked employees.

Whether formally, through things like 360 reviews, or informally, through the way we treat one another in everyday interactions, how does your organization embody this simple yet powerful principle?

I hope these Lasso Lessons inspire you to explore ways you can integrate more wellness into your workday to create a culture where employees feel valued.

Want to learn more about how I support companies in creating wellness programming with this mission in mind?

Reach out for a complimentary consultation and let’s talk more.

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Finally, as a parting bonus, if you like to listen to music while you’re working, here’s a playlist I made from the soundtracks of both seasons. The songs are mostly instrumental, and the overall energy of the playlist is relaxed. Cheers!